Our standard pool cleaning service includes:

• Skimming debris from the water surface
• Brushing the pool walls and tiles
• Cleaning the pool floor
• Checking and adjusting chemical levels (chlorine, pH, alkalinity)
• Inspecting the pool equipment and filter
• Ensuring your pool is safe and ready for use

If you require any additional services, such as deep cleaning, algae treatment, or equipment repairs, we can provide those for an additional fee.

2. How often should I have my pool cleaned?

We recommend having your pool cleaned at least once a week for optimal maintenance. For pools that are used more frequently or experience heavy debris, you may want to consider more frequent cleanings. We also offer custom and one-time cleaning options based on your needs.

3. Do you offer chemical treatments?

Yes! Our regular pool cleaning service includes checking and balancing your pool’s chemicals, such as chlorine, pH, and alkalinity, to ensure proper water chemistry. If special treatments (like shocking the pool or addressing algae issues) are needed, we can perform these at an additional cost.

4. How do I know if my pool needs extra cleaning or maintenance?

Some signs that your pool may need extra cleaning include:

• A buildup of algae or dirt on the pool walls or floor
• Visible debris after storms or pool parties
• Cloudy or green water
• Pool equipment that isn’t functioning properly

If you notice any of these signs, please let us know, and we can schedule a more intensive cleaning or a maintenance check.

5. What happens if it rains or the weather is bad on my cleaning day?

In the case of bad weather, we may need to reschedule your cleaning to ensure both the safety of our technicians and the quality of the service. We will always notify you in advance if we need to adjust the schedule due to weather conditions.

6. How do I schedule or cancel a cleaning?

You can easily schedule or cancel pool cleaning services by contacting us through our website, by phone, or via email. We ask for at least 24 hours’ notice for cancellations to avoid any cancellation fees.

7. Are there any extra charges?

Extra charges may apply if:

• The pool has an excessive amount of debris or dirt
• The pool has not been cleaned for an extended period of time
• Special treatments (such as algae removal, pool shock, or filter cleaning) are required
• Access to the pool is restricted (e.g., locked gates or gates that need to be unlocked)

We will always inform you of any extra charges before performing additional services.

8. Do you provide pool equipment maintenance or repairs?

Yes, we offer basic pool equipment maintenance as part of our regular service. This includes checking pumps, filters, and heaters. If you need more extensive repairs, we can provide those for an additional charge or refer you to a trusted repair technician.

9. Can you clean my pool if I have pets or small children?

Absolutely! We are happy to work around your pets or children, and we take special care to ensure your pool area is safe and clean. Please let us know if there are any specific concerns (such as pets in the yard) so we can accommodate them during the cleaning process.

10. Do I need to be home during the cleaning?

No, you don’t need to be home for the cleaning. As long as we have access to the pool area, our technicians can perform the service. If you have special instructions or concerns, you can leave a note or contact us ahead of time.

11. What are your payment options?

We accept a variety of payment methods, including credit/debit cards, checks, and online payment options. Payments are due upon receipt of the invoice, and we also offer automatic billing for convenience.

12. Do you provide services for both residential and commercial pools?

Yes! We offer pool cleaning services for both residential and commercial properties. Whether it’s a backyard pool, a community pool, or a hotel pool, we have the experience and equipment to meet your needs.

13. How can I contact you for more information or to request a quote?

You can contact us through our website’s contact form, by calling our office at 314-379-2007, or by emailing us at trenton@blueatlantispool.com. We’d be happy to provide a free quote or answer any additional questions you may have.